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Quality Assurance

		The Laboratory Quality Assurance System : A Manual of Quality Procedures and Forms (Paperback) by Thomas A. Ratliff The 17025:1999 standard and ANSI/ISO/ASQ,9001-2000 standard requirements for a laboratory and procedures for obtaining reliable results.					Juran's Quality Handbook (Hardcover) by Joseph M. Juran, A. Blanton Godfrey An essential reference in quality management and quality applications, procedures, techniques, and strategies.

		The Certified Quality Engineer Handbook (Hardcover) by Roger W. Berger Understanding of principles of product and service quality evaluation and control.