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FOQUS, Inc. |
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Quality Manual QM-001
Section # : 1
Page #: 1of 1
Issue Date: 1/1/95
Revision: 1
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MANAGEMENT RESPONSIBILITY
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1.1 QUALITY POLICY
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Foqus, Inc. commitment to providing the highest quality of our products-services is summarized in the following Quality Policy Statement:
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Satisfied customer is the reason for our existence.
The joy of our employees is the joy of our customers.
Cooperation is the means to our survival.
Failure is the seed of innovation.
Respect and conservation leads to preservation.
Approved by: Danuta Highet Date: January 1,1995
President
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| Title |
Responsibility |
Authority |
| President |
Overall responsibility for the QMS. Sets the policy for the business and assures the effectiveness of the quality management system. |
Authorizes any changes to the Quality Manual, Quality Policy and overall QMS. |
| Departmental VP's |
Responsible for implementation of the QMS within the department. |
Authorizes any changes to the Departmental Work Instructions within the given area of responsibility (see Organization Chart). |
| Departmental Managers |
Responsible for implementation of the QMS within the given area of responsibility. |
Authorizes any changes to the Departmental Work Instructions within the given area of responsibility (see Organization Chart). |
| Quality Manager (Management Representative) |
Responsible for compliance of QMS to the Q-9001 Standard. |
Authorizes any changes to the Quality Procedures. Dotted line to President for responsibilities of QMS. |
| All Personnel |
Responsible for complying with operational procedures and Work Instructions. |
Initiate and implement changes to the QMS within the given area of responsibility. |
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1.2 ORGANIZATION
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1.2.1 RESPONSIBILITY AND AUTHORITY
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All employees are responsible for the quality of our products-services. The authority and the extent of the responsibilities are defined in the individual job descriptions (QP-018) and procedures. The organization chart defines the levels of authority (See Appendix 1). The job descriptions define functional responsibilities and authority. All employees are responsible for:
a) Initiating actions to prevent the occurrence of any non-conformities relating to product, process, and quality system within their level of authority
b) Identifying and recording (or notifying appropriate personnel) of any problems relating to the product, process, and quality system
c) Initiating, recommending, or providing solutions within their level of authority
d) Verifying the implementation of solutions as appropriate
e) Controlling further processing and delivery of nonconforming product until the deficiency has been corrected.
The following matrix summarizes some of the major responsibilities for the Quality Management System:
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1.2.2 RESOURCES
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Each manager shall ensure that adequate skill level, space and equipment is provided for the performance of work that affects quality in their area of responsibility. The requirements for quality for individual personnel are defined in job descriptions, procedures and work instructions. At minimum an annual assessment of resource requirements (including training requirements) is performed as part of Management Review (See QP-001).
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1.2.3 MANAGEMENT REPRESENTATIVE
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The Quality Manager performs the functions of the Management Representative. S/he has the authority and responsibility for insuring that the requirements of Q-9001 are met and maintained within Foqus, Inc. Corporation. On a quarterly basis, the Management Representative issues a report to management on the performance of the QMS. These reports provide the basis for the management review. Procedure QP-002 describes the maintenance of quality system.
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Management Representative’s functional responsibilities include:
a) Maintenance of the QMS.
b) Liaison with third party registrar.
c) Maintenance of QMS training.
d) Auditing of the QMS.
e) Measurement of QMS performance and effectiveness.
f) Reporting to executive management on performance of QMS.
g) Implementing changes to the QMS.
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1.2.4 MANAGEMENT REVIEW
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The President holds an annual management review against the quality policy and objectives. The purpose of the review is to insure that the system continues to meet the standard requirements and is effective in meeting the needs of our employees and our customers. Procedure QP-001 describes how the management review is carried out and documented.
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Note: CONTROLLED DOCUMENT - refer to electronic version for current revision. Printed copy valid the day of: 12/5/10 |
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