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Systems Manuals

Business Topics

Documentation and Work Instructions

Developing effective work instructions
ISO 9000
Instructions that work
Organizing documents

Sample tax form
Form for tracking payroll
Process steps instructions
Trial documentation
Document alerts
Books on process documentation
More books on documentation

Standards

Standard Description
ISO 9001:2000

Quality System - Model for Quality Assurance
ISO 14001

Environmental Registration
AS 9100

The Aerospace Standards
QS-9000

Quality System Requirements for the Automotive Industry
ISO/TS 16949:2002

International Automotive Management System Standard
ISO 17025 / Guide 25

Laboratory Accreditation
TL9000

Standard for the Telecommunications Industry
TickIT

Certification for Software
BS7799

Information Security Management
AC 00-56

Voluntary Industry Distributor Accreditation Program
ESD S20.20

Electro Static Discharge
ISO 13485

Medical Device Directive
OHSAS 18001

Occupational Health & Safety Management
GHGEV

Greenhouse Gas Emissions Verification
RC14001/RCMS

Responsible Care
ISO/IEC 27001 - BS 7799/ISO 17799

Information Security Management Systems
ISO/IEC 20000 - BS 15000

IT Service Management Systems
HACCP and ISO 22000

Food Safety Management Systems
SA 8000

Social Responsibility

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