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Management Systems Manual - Foqus, Inc.

MSM-Section 5-6-2
FOQUS,INC. MANAGEMENT SYSTEM MANUAL
Page 1 of 1
Issue Date: 4/10/06
Revision Date:3/1/09
5-6-0 MANAGEMENT REVIEW
5-6-2 REVIEW INPUT

The following quantitative and qualitative data and reports are used as inputs to the Management Review process:


a)
results of audits (internal and external)
b)
Customer feedback and trends (Positive, Complaints, Suggestions, Customer Surveys, Marketing Reports, Customer Service Reports, Customer Satisfaction Data, Technical Service Reports)
c)
Corrective and Preventive Actions
d)
Followup Actions - From Previous Management Review
d)
Future changes that could impact the MS
d)
Employee Feedback and trends ( Positive, Complaints, Suggestions, Employee Surveys, Management Reports, Employeee Satisfaction, MS Effectiveness Measurements)
d)
Recomendations for improvement and changes.

The Management Representative performs all analysis as described in MSP 5-6-1 Management Review.
Controlled Document. Refer to electronic copy. Printed copy is valid 12/5/10 unless revision verified by user.

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