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TQM - Total Quality Management

		Fusion Management: Harnessing the Power of Six Sigma, Lean, ISO 9001:2000, Malcolm Baldrige, TQM and Other Quality Breakthroughs of the Past Century (Hardcover) by Stanley A. Marash, Paul Berman, Michael Flynn Obtain knowledge to become skilled in applying the best modern management approaches to your business to achieve quantifiable business results.					Juran on Quality by Design : The New Steps for Planning Quality into Goods and Services (Hardcover) by J. M. Juran How to effectively implement quality planning.

		The New Economics for Industry, Government, Education - 2nd Edition (Paperback) by W. Edwards Deming The system of transformation that underlies the 14 Points for Management.